MicroDOT Helmet Co. – Return & Policy Information

All items are eligible for return within thirty (30) days of the original purchase date, provided that they remain unused, in their original packaging, and with all labels intact. All returned merchandise will be subject to inspection prior to the issuance of any refund. Items sold as closeouts are final sale and are not eligible for return or exchange under any circumstances. All returns must be shipped prepaid. MicroDOT Helmet Co. will assume responsibility for return shipping costs only in the event that the Company has shipped an incorrect item.

 Pursuant to NHTSA regulations, any MicroLID helmets submitted for return or exchange must have its original reflective tape fully intact. MicroLID Helmets with removed, damaged, or altered reflective tape are not eligible for return or exchange.

Where an order was shipped without charge to the purchaser, any approved refund will be reduced by the amount of the original and/or replacement shipping costs. International duties, taxes, and brokerage fees are non-refundable.

It is the responsibility of the purchaser to research and understand all applicable helmet laws within the purchaser’s state, country, or jurisdiction prior to completing a transaction. MicroDOT Helmet Co. disclaims any responsibility for ensuring that helmets purchased are legal for use in the purchaser’s jurisdiction.

This policy statement may not encompass all obligations of the purchaser. Additional responsibilities may apply depending on the circumstances of purchase. Failure to remit payment of any invoice in accordance with the Company’s stated terms will result in the imposition of attorney’s fees and collection costs, which may be assessed up to thirty-three percent (33%) of the outstanding balance.

Warranty - MicroDOT Helmets

• Micro DOT Helmets are Warranted for a Lifetime against all Safety Defects (The original interior label must be intact for all warranty claims to be honored.)

• Micro DOT Helmets have Free Replacement if Damaged in a Verifiable Accident. (Copy of the Police/Accident Report Required and Proof of Purchase)

Exchanges:

Unlike many other helmet companies, you may exchange your product for a different size or model. It MUST be unused, undamaged, and in re-sellable condition. Include $10 cash or, check with your return and a replacement item will be mailed the day after the returned item was received (in most cases). 
Exchanges will be processed if the item is received within 30 days of the delivery date

Include a note with your undamaged returned item stating your name, the original order number, your current contact information and your request to

NOTE: Returned item must not have the size sticker or the internal label removed. This will void the warranty and exchange/return policy.

Refunds:

A refund request will be honored if all exchange conditions are met, and the returned item is received within 30 days of the delivery date. Include $10 cash or, check with your return for restock cleaning fee.  Your refund will be issued when the returned item has been received in new and undamaged condition. Return the helmet to 

• AMAZON Refunds: Must follow Amazon refund procedures
• Shipping Errors: In the unlikely event we sent the wrong item, we will assume all costs for the return and exchange of your item. 

Thank you for choosing MicroDOT Helmet Company

By making a purchase online from MicroDOT Helmet Co., you agree that MicroDOT Helmet Co., its owners, directors, officers, employees, or other representatives shall not be liable for damages of any kind, including without limitation direct, indirect, compensatory, special incidental, punitive, or consequential damages. MicroDOT Helmet Co. shall have the right to cancel any orders placed for the product listed at the wrong information in the unlikely event that an item is listed at a price or incorrect information due to typographical error.

MicroDOT LLC is not responsible for incorrectly delivered or late shipments due to carrier mistakes, acts of God, network shutdown, or any circumstance that may have caused your package not to be delivered on time.

MicroDOT Helmet Co. makes the delivery of your purchase simple and easy. Just place your order with us, and it will be delivered right to your door. FAST!

We do not ship on Saturdays, Sundays, or Holidays.

Any orders placed on Saturday or Sunday will be processed the next business day.

Shipping times are average estimates only. 

If you would like to purchase overnight shipping, please get in touch with our office during regular business hours, 10 AM-6 PM, CST, Monday through Friday, excluding holidays. 

Terms & Conditions:

- Offer limited to standard shipping to U.S. addresses in the contiguous U.S. only.
- Offer is limited to stock on hand, is nontransferable, and is not redeemable for cash.

 

Electronic Signatures. 

By clicking the "Place Order" button, you made a purchase that confirms that you have read the Terms and Conditions of Sale Agreement and Warranty Policy and has the same effect as if you signed an order in ink.